"It's a shame that you do not mention the very bad management of this service: thefts of bells and damage to gears, insufficient availability of bicycles at stations, failures in the computer system that prevent you from taking a bicycle even though some are available, fines and unjust sanctions due to mistakes by those in positions of responsibility..."(Click here for the original Spanish version of the article the writer was commenting on. Scroll down the page to view his comments.)
- some of the bikes are vandalized, forcing users to ride without bells or with non-functioning gears;
- at times there are no bikes available at a station and it is necessary to wait until someone returns one -- indeed sometimes there are lines of people waiting for a bike;
- the computerized station racks sometimes breakdown and either will not allow people to take bikes or will not allow bikes to be returned;
- and some members claim that they have been fined 250 euros for losing bikes that in fact they had returned.